We are pleased to offer worldwide shipping. If your country is not available at checkout, please reach out via the contact form.
Orders are processed within [X] business days. Delivery times vary depending on location:
Canada & U.S.: Typically [5–10] business days
International: Typically [10–20] business days
You will receive a tracking number via email once your order has shipped.
Most orders ship via [Canada Post/USPS/UPS/etc.], with tracking and delivery confirmation. Expedited options are available at checkout.
At this time, all orders are shipped. We do not currently offer local pickup.
International orders may be subject to customs fees, taxes, or import duties. These charges are the responsibility of the recipient and are not included in the shipping cost.
Return & Exchanges
Due to the nature of our products and their intended use with food, we cannot accept returns or exchanges once items have shipped. Please be sure to review all product details carefully before purchasing. If your item arrives damaged or incorrect, please contact us within 5 days of delivery.
If your item arrives damaged, please contact us within 5 days of delivery with clear photos of the product and packaging. We’ll be happy to assist you with a replacement or refund, depending on the situation.
Product-Related Questions
Our molds are made from high-quality, food-grade silicone that is [BPA-free, heat-resistant to 480°F/C, etc.]. They are suitable for use with fondant, chocolate, isomalt, butter, and more.
Yes, the molds are dishwasher safe, though hand-washing with mild soap will help prolong their life.
Absolutely. Many of our customers use the molds for non-edible creations such as epoxy resin, wax, or clay. Just be sure to use a dedicated set for food or non-food purposes to avoid cross-contamination.
Flat, away from sharp edges or excessive heat.
Yes, but don’t use the same mold for edible and non-edible materials unless it has been thoroughly cleaned—or ideally, use dedicated molds.
Ordering
Orders may be modified or canceled within 24 hours of placement. After this window, all sales are considered final.
We’re happy to discuss wholesale options for retailers, event professionals, or culinary institutions. Please contact us directly for more information.
